{"id":3524,"date":"2024-09-04T08:36:56","date_gmt":"2024-09-04T05:36:56","guid":{"rendered":"https:\/\/getafix.fi\/upgrading-it-solutions-strengthens-customer-relationships\/"},"modified":"2026-09-16T23:46:39","modified_gmt":"2026-09-16T20:46:39","slug":"upgrading-it-solutions-strengthens-customer-relationships","status":"publish","type":"post","link":"https:\/\/getafix.fi\/en\/upgrading-it-solutions-strengthens-customer-relationships\/","title":{"rendered":"Upgrading IT Solutions Strengthens Customer Relationships"},"content":{"rendered":"\t\t
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Inission Lohja<\/a> offers customized development and manufacturing services for electronic and mechanical products to companies. The company realizes customers’ visions and maximizes both value and cost-effectiveness throughout the product lifecycle. In addition to the factory operating in Lohja, Inission’s customers also have access to a network of factories located in Northern Europe, suitable for all electronics and mechanics production, as well as the assembly of finished products. <\/p>\n\n

The collaboration between Inission and Getafix began about five years ago, when the company sought reinforcement for its IT and IT technology solutions. <\/p>\n\n

A Secure System Entity Was Found Cost-Effectively and Locally<\/h2>\n\n

\u201cWe had heard positive feedback about Getafix, and at the same time, our own resources and expertise needed strengthening in terms of IT and IT technology solutions. The feedback we heard, the local presence, and how well things started right from the beginning were decisive factors in our decision to partner with Getafix,\u201d says Pekka V\u00e4yrynen<\/strong>, CEO of Inission. <\/p>\n\n

Inission’s wish was to consolidate its systems to ensure the overall setup would be as clear, secure, and reliable as possible. <\/p>\n\n

\u201cWe had a lot of technology that needed updating. We didn’t want any ‘quick fixes,’ but rather a cohesive system that also addresses important cybersecurity questions. We concluded that collaboration with a provider like Getafix could work. Their cost level is appropriate for the quality, and we get a lot of value from the service.\u201d <\/p>\n\n

Collaboration with an IT Service Partner Increases Credibility and Trust in the Eyes of Customers <\/h2>\n\n

Collaboration with Getafix has helped Inission increase credibility regarding information flow. With smoothly operating systems, information exchange, transfer, and timeliness function well, which increases customer satisfaction. <\/p>\n\n

\u201cFor some customers, it has become a criterion that we have such a partner. Through this collaboration, we have been able to offer our customers even smoother and more comprehensive service, now that our company’s IT solutions are up to date,\u201d Pekka explains. <\/p>\n\n

Pekka highlights Getafix’s close proximity and quick assistance as the best aspects of the collaboration:<\/p>\n\n

\u201cGetafix is close to us, and help is available either remotely or on-site. You get help quickly if you need it. Of course, thanks to our long-term collaboration, Getafix has a good understanding of our business, and I believe they consider solutions that are well-suited for us. They also know how to consider the company’s financial capacity and can offer reasonably priced solutions. We have been satisfied with the services we have received and the price-quality ratio.\u201d <\/p>\n\n

Pekka believes that Getafix is an excellent fit for companies the size of Inission, but he also thinks their operations can certainly scale down to smaller players if needed. Getafix has been involved in Inission’s growth and has provided solutions even when the company’s operations were smaller: <\/p>\n\n

\u201cWe grew through a merger, and Getafix has kept pace with our growth. We also collaborated successfully when we were a smaller company, and we have been satisfied with both that past partnership and our current collaboration.\u201d<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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